How Can We Help You?
Owned and operated by Cave Standard, we are happy to answer questions about golf simulators, theater seats, poker tables, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days and arrive in 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to follow your shipment directly through the carrier's website.
What is your return policy?
If you are not satisfied with your purchase, please contact us within 30 days of delivery. We will walk you through the return process and work to find the best solution for you.
Can I exchange an item for a different model?
We are happy to help with exchanges on eligible items. Reach out to our team with your order number and the product you would like instead, and we will guide you through the next steps.
How do I choose the right golf simulator for my space?
Room dimensions, ceiling height, and intended use all play a role. Send us your room measurements and we can recommend a simulator setup that fits your space and playing style.
Do your theater seats come with different upholstery options?
Many of our theater seating models are available in a variety of materials and finishes. Check the product page for available configurations, or contact us for specific customization questions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Prompt Responses
Our team aims to reply to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no minimum purchase required.
Family-First Service
We treat every customer like family and work to make sure your game room or home theater vision comes to life.
